Shop Ken Paves : Conditions Of Use Page

Conditions of Use

Copyrights
This Site and the materials within it are © 2009 SHOPKENPAVES.COM INCORPORATED ("COMPANY"). Viewing this Site creates a copy of "COMPANY" materials in your computer's random access memory and/or in your hard drive and/or in your proxy server.

Use License
The "COMPANY" grant you permission to view this Site and to print individual pages from this Site for your own personal, noncommercial use, provided that you agree to and accept without modification the notices, terms and conditions set forth in this agreement. You may not modify, copy (except as set forth in the preceding sentence), distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information, material, software, products or services from this Site.

Your use of this Site constitutes your agreement and acceptance without modification of the notices, terms and conditions set forth herein. In addition, as a condition of your use of this Site, you represent and warrant to "COMPANY". that you will not use this Site for any purpose that is unlawful, immoral or prohibited by these terms, conditions and notices. If you do not agree and accept without modification the notices, terms and conditions set forth herein, do not use this Site. Other than this agreement and agreements between you and "COMPANY" relating to the sale of products or services to you through this Site, "COMPANY" will not enter into any agreement with you or obligation to you through this Site and no attempt to create such an agreement or obligation will be effective.

Trademarks
The trademarks, service marks and logos (the "Trademarks") used and displayed on this Site are registered and unregistered Trademarks of SHOPKENPAVES AND KEN PAVES and others. Nothing on this Site should be construed as granting, by implication, estoppels or otherwise, any license or right to use any Trademark displayed on the Site, without the prior written permission of the Trademark owner. "COMPANY" aggressively enforces its intellectual property rights to the fullest extent of the law. The name of "COMPANY", "COMPANY" logo or the other "COMPANY" formatives may not be used in any way, including in advertising or publicity pertaining to distribution of materials on this Site, without prior, written permission from "COMPANY". "COMPANY" prohibits use of "COMPANY" logo as part of a link to or from any site unless establishment of such a link is approved in advance by "COMPANY" in writing. Fair use of "COMPANY" 's Trademarks requires proper acknowledgment. Other product and company names mentioned in this Site may be the Trademarks of their respective owners.

Product Orders
While we will use our best efforts to fulfill all orders, "COMPANY" cannot guarantee the availability of any particular product displayed on this Site. "COMPANY" reserves the right discontinue the sale of any product listed on this Site at any time without notice.

Product prices offered on this Site may vary from other advertised prices due to varying conditions in different geographic markets.
The prices displayed on this Site are quoted in U.S. dollars and are valid and effective only within the United States, and such prices do not include shipping and handling or sales taxes, if applicable, which will be added to your total invoice price. You are responsible for the payment of any shipping and handling charges and state and local sales or use taxes that may apply to your order.

While our goal is a 100% error-free Site, we do not guarantee that any content is accurate or complete, including price information and product specifications. If we discover price errors, they will be corrected on our systems, and the corrected price will apply to your order. "COMPANY" reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order has been submitted and accepted).

For further information about purchasing products from "COMPANY". , please read our General Information About Products and our Product Return Policy carefully.

Links to Third Party Sites
This Site may contain links to Sites owned or operated by parties other than "COMPANY". Such links are provided for your reference only. "COMPANY" does not control outside Sites and is not responsible for their content. The "COMPANY" 's inclusion of links to an outside Site does not imply any endorsement of the material on the Site or, unless expressly disclosed otherwise, any sponsorship, affiliation or association with its owner, operator or sponsor, nor does "COMPANY" 's inclusion of the links imply that "COMPANY" is authorized to use any trade name, trademark, logo, legal or official seal or copyrighted symbol that may be reflected in the linked Site.

"COMPANY". also may make employment information available through this Site. "COMPANY". is an equal opportunity employer. "COMPANY" provides equal employment opportunity to qualified persons without regard to race, color, religion, sex, national origin, age, veteran status or disability. "COMPANY" 's policy relates to all phases of employment including recruitment, placement, promotion, training, demotion, transfer, layoff, recall and termination, rates of pay, employee benefits and participation in all company-sponsored employee activities.

THE INFORMATION AND MATERIALS IN THIS SITE ARE PROVIDED FOR YOUR REVIEW IN ACCORDANCE WITH THE NOTICES, TERMS AND CONDITIONS SET FORTH HEREIN. THESE MATERIALS DO NOT NECESSARILY REFLECT THE OPINIONS OF "COMPANY" OR ANY OF ITS AFFILIATES OR AGENTS. THESE MATERIALS ARE NOT GUARANTEED OR REPRESENTED TO BE COMPLETE, CORRECT OR UP-TO-DATE. YOU MAY NOT ACT OR RELY ON ANY INFORMATION OR MATERIALS IN THIS SITE AND YOU PARTICULARLY SHOULD NOT MAKE ANY INVESTMENT DECISIONS BASED ON ANY INFORMATION OR MATERIALS IN THIS SITE. YOU MUST INDEPENDENTLY VERIFY THE ACCURACY OF ALL SUCH INFORMATION AND MATERIALS BEFORE ACTING OR RELYING THEREON OR MAKING ANY INVESTMENT DECISIONS IN CONNECTION THEREWITH. THESE MATERIALS MAY BE CHANGED FROM TIME TO TIME WITHOUT NOTICE.

NO WARRANTIES; EXCLUSION OF LIABILITY

"COMPANY" MAKE NO REPRESENTATION ABOUT THE SUITABILITY OF THE MATERIALS ON THIS SITE FOR ANY PURPOSE. ALL SUCH MATERIALS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. "COMPANY" SPECIFICALLY DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND -NON-INFRINGEMENT. NEITHER "COMPANY" SHALL HAVE ANY LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THIS SITE, FOR YOUR ACTION OR INACTION IN CONNECTION WITH THIS SITE OR FOR ANY DAMAGE TO YOUR COMPUTER OR DATA OR ANY OTHER DAMAGE YOU MAY INCUR IN CONNECTION WITH THIS SITE. YOUR USE OF THIS SITE IS AT YOUR OWN RISK. IN NO EVENT SHALL EITHER "COMPANY", ITS AFFILIATES OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS SITE, THE MATERIALS IN THIS SITE, THE DELAY OR INABILITY TO USE THIS SITE OR OTHERWISE ARISING IN CONNECTION WITH THIS SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES.

SOME STATES AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

Contacting Us
If you have any questions about this agreement, please fax us at (941) 706-1195,

or write us at:

SHOPKENPAVES.COM
Attention: Internet Customer Service
1358 Fruitville Road, Suite 310
Sarasota, Florida 34236

Although "COMPANY" will in most circumstances be able to receive your e-mail or other information provided through this Site (including, without limitation, service requests and other submissions), "COMPANY" does not guarantee that it will receive all such e-mail or other information timely and accurately and shall not be legally obligated to read, act on or respond to any such e-mail or other information. Be aware that Internet e-mail typically is not secure.

General
This Site resides on a server in Seattle, WA, USA. You agree that this agreement and your use of this Site are governed by the laws of the State of Florida, Sarasota, USA. You hereby consent to the exclusive jurisdiction and venue of the courts, tribunals, agencies and other dispute resolution organizations in Florida, Sarasota USA in all disputes (a) arising out of, relating to, or concerning this Site and/or this agreement, (b) in which this Site and/or this agreement is an issue or a material fact, or (c) in which this Site and/or this agreement is referenced in a paper filed in a court, tribunal, agency or other dispute resolution organization. Use of this Site is unauthorized in any jurisdiction that does not give full effect to all provisions of this agreement, including without limitation this paragraph and the warranty disclaimers and liability exclusions above. "COMPANY" has endeavored to comply with all legal requirements known to it in creating and maintaining this Site, but makes no representation that materials on this Site are appropriate or available for use in any particular jurisdiction. Use of this Site is unauthorized in any jurisdiction where all or any portion of this Site may violate any legal requirements and you agree not to access this Site in any such jurisdiction. You are responsible for compliance with applicable laws. Any use in contravention of this provision or any provision of this agreement is at your own risk and, if any part of this agreement is invalid or unenforceable under applicable law, the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall govern such use.

With the prior agreement of "COMPANY", any claim, dispute or controversy arising out of, relating to or concerning this Site and/or this agreement shall be decided by binding arbitration in accordance with the Rules of the American Arbitration Association and any such arbitration proceedings shall be brought and held in Sarasota, Florida, USA. The decisions of the arbitrators shall be binding and conclusive upon all parties involved and judgment upon any award of the arbitrators may be entered by any court having competent jurisdiction. This provision shall be specifically enforceable in any court of competent jurisdiction.

You agree that "COMPANY" may at any time and without notice change the terms, conditions and notices under which this Site is offered.

You agree that no joint venture, partnership, employment or agency relationship exists between you and "COMPANY" as a result of this agreement or your use of this Site.

The "COMPANY" 's performance of this agreement is subject to existing laws and legal process and nothing contained in this agreement is in derogation of "COMPANY" 's right to comply with law enforcement requests or requirements relating to your use of this Site or information provided to or gathered by "COMPANY" with respect to such use.

This agreement, the privacy and security statement, and terms of sale constitute the entire agreement between you and "COMPANY" with respect to this site. This agreement supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and "COMPANY" with respect to this Site. No modification of this agreement shall be effective unless it is authored by SHOPKENPAVES, INC. or its affiliates, or unless it is physically signed in blue ink by a "COMPANY" officer. Any alleged waiver of any breach of this agreement shall not be deemed to be a waiver of any future breach. A printed version of this agreement and/or of any notice given by "COMPANY" in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement or your use of this Site to the same extent and subject to the same conditions as other business documents and records originally generated and maintained by "COMPANY" in printed form.

Returns and Shipping Policies

Returns

You may return most new, unopened items sold and fulfilled by ShopKenPaves.com Incorporated and or shopkenpaves.com website within 30 days of delivery for a full refund, EXCEPT HAIR EXTENSIONS AND STYLING TOOLS, PLEASE SEE BELOW. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You should expect to receive your refund within four weeks of ShopKenPaves, Inc. receiving your order; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Items that are opened or returned more than 30 days after delivery will receive NO refund.

Shipping

All items ship USPS. Your product can take up to (7 to 10 days) from the shipping date. International orders can take up to (30 days). No Exceptions. Any order returned due to Non Pick Up from the consumer will lose their shipping charge and will only be refunded the amount of the product cost. Any order request to be reshipped will cost an additional charge.

Hair Extensions and Styling Tools Returns and Exchange Policy

We want every customer to be a satisfied customer. We work very hard to insure that the merchandise we sell is of the highest quality and free of defects. If you would like to return an unused set of Hair Extensions or Styling Tool we will accept returns for up to 7 Days after receipt of the package. We also charge a 25% restocking fee. Shipping costs back to ShopKenPaves is the responsibility of the customer.

Returns are accepted for unopened merchandise only.

ShopKenPaves is not offering a "try it before you buy it" service. If you try your extensions or styling tool and then send them back we are not able to resale them to another customer. So this is a policy which we must strictly enforce. We want to ensure that every customer receives a perfect set of extensions with every purchase.

Returns & Exchanges Procedures:

No returns or exchanges will be accepted for product that has been used.
No returns or exchanges will be accepted for product that has been received over 7 days before the initial request to return.
A 25% restocking fee will be charged on all returns
All Products will be inspected prior to issuing a refund for compliance with our return policy. If a product is found to be improper and not in compliance with our return policy a refund will not be issued and we will be unable to ship the product back to you without receiving payment for the reshipping costs.
All returns or exchanges must be arranged by phone at 800-536-7090 prior to sending the extensions or styling tool.
All returned merchandise must be unused and in resaleable condition.
Shipping returns back to ShopKenPaves is at the expense of the customer.
Insurance should be considered when shipping the item back to ShopKenPaves. We cannot guarantee it will arrive to us the way it arrived to you.

Exchange Policy

We want you to be satisfied with your order. We allow one exchange per item, except Hair Extensions and Styling Tools, see above - please read fee section below.

Please be aware:
Unauthorized and ineligible exchanges will incur a 50% unauthorized product return fee. To avoid this fee please follow these exchange guidelines.

Eligible product(s): must be in original and perfect factory condition (unaltered, unworn, undamaged, and with tags attached) and in original packaging.
Items not eligible for exchange: Last Call, Clearance, Discontinued, Hairdo Hair Extension, Styling Tools, Special Orders and Wholesale Orders.
If product(s) have been altered, worn, damaged, or tags/packaging tampered with, products will be ineligible and deemed unauthorized.

Exchange Fees

ShopKenPaves.com now offers Hassle-free color exchanges for all products except the Hair Extensions and Styling Tools, see above. If you are not happy with your color selection and wish to exchange the same item for a different color the 25% exchange fee will be waived for your first exchange. A handling fee of $5.00 will apply to color exchanges.

25% exchange fees apply to all other exchange item(s).

Note: If you receive style/color help from our experts and the suggestions are not satisfactory, exchange fees and/or handling fees are not waived. Please choose carefully.

Charges required to complete exchanges are made on the credit card submitted in the original order.

Balances are issued as store credit only and can be used at any time.

Shipping Costs on Exchange

Shipping charges will apply. We ship via the method used on the original order.

30 Day 100% Satisfaction Guarantee Terms and Conditions

If for any reason you aren't fully satisfied with our Skin Care and/or Professional Cosmetic Brushes, we will provide a refund, with the following terms and conditions:

Full refund guarantee does not apply to shipping cost or taxes. We will refund ONLY the cost of the product.
You must contact us within 30 days of your purchase at 1-800-536-7090 to receive a RMA return code. Any items returned without a RMA code will not be qualified for a refund.
Return Shipping Costs are the responsibility of the consumer.
All items, must be returned in their original packaging.
This guarantee is limited to the Skin Care and Professional Cosmetic Brushes ONLY.
This guarantee does not cover fees for mailing service or postage or associated incidental or consequential damages or claims. ShopKenPaves.com is not liable for U.S. Postal Service errors, including loss or delay.